COVID information: Square Chapel Arts centre 

Following the latest updates from the Government we have updated our policy for staff, artists and visitors.

1. Face coverings are no longer a legal requirement, we will no longer enforce anyone to wear a mask in our venue. The wearing of face covering is now a personal choice.
2. We no longer require staff, artists or audiences to take a lateral flow test prior to entering the building.
3. Hand sanitizers stations will still be located around the building.
4. Our venue will be cleaned on a daily basis.
5. We are continuing to encourage contactless payments onsite.
6. We will NOT be operating a controlled entry system requiring NHS COVID pass or negative lateral flow test. However, in our endeavour to keep staff, audience and performers safe we are asking everyone to be respectful and vigilant to minimise the risk to others. If you test positive and/or you are showing symptoms of COVID or are generally feeling unwell, please take the necessary actions and do not attend the venue.

We know organisations around the area and country may have different measures in place at different times, however, we are following Government guidelines and will of course implement any future legal requirements as and when they arise. We would appreciate it if we can work together with our audiences and respect one another in keeping everyone safe as well as respecting person choices.

We will not tolerate any abuse of the staff team, and will happily take action against anyone who feels It appropriate to direct aggression to our team members.

For more information contact our team – info@squarechapel.co.uk

Thank you as always for your support,

Much love and stay safe.
Team SQ

Please note that we don’t have a dedicated box office area onsite anymore. Our tickets are now sold via Quay Tickets. We will have a small number of tickets that can be purchased via our bar during opening times.

You can book tickets:

Online by clicking here.

By phone, call 01422 353073 between 10am – 5pm

Monday – Friday

In person, by visiting the box office in our Bar during opening hours. Please note we only accept card payments and gift cards onsite.

Shows/films:

• On sale price (usually slightly cheaper than the door price)
• Door price
• Schools, groups & Discounted tickets – these will be listed on individual show pages as and when.

Groups offer: 1 free ticket for every 10 booked. Payment at the point of booking.

Schools offer: 1 free teacher ticket with every 10 students booked. Payment at the point of booking or invoice.

Book tickets by calling 01422 353073

Refunds:

• Cancelled shows: If we have had to cancel, we will offer you a full refund.
• Rescheduled shows: If we reschedule a show for whatever reason, your tickets will automatically be transferred to the new date. If you are unable to make the new date, a full refund will be offered.

If you no longer want or feel you can attend an event because of a personal choice you would not qualify for a refund or credit on your account as the standard booking T&Cs apply. We are still operating events and following guidelines, so therefore our normal booking terms apply.

Due to the nature of our work, our staff aren’t always near the telephone and some are working remotely. Please try calling again or leave a message and we will get back to you as soon as possible. Please see our Contact Us page for more options.

We have multiple venues in the same building and each has their own style and configuration depending on the event. Every event states the configuration of the venue on the event webpage.

Please note that we advertise both the door times and the stage/show times. The door times are earlier than the show start time to allow you to get you checked in, wristbanded (when applicable), to buy refreshments and familiarise yourself with our spaces. Wristbands are brightly coloured and allow our staff to see at a glance whether you are accessing the correct event space for your event (we can have multiple events on at the same time). This will also save you from having to dig out your tickets if you need to use the toilet or visit the bar.

Square Chapel has been saved after going into administration in March 2020. As of Thursday 3^rd of September 2020, Arts At The Mill CIC became official owners of this much-loved venue.

Since the closure of Square Chapel in March, the team at Arts At The Mill have formed Square Chapel CIC, a non-profit organisation and worked closely with Arts Council England and Calderdale Council to ensure a smooth transition

Arts At The Mill CIC (also a non-profit organisation) is the umbrella for The Old Courts in Wigan. It is deeply rooted in creating, producing and programming work with the community.

Box office:

Online by clicking here.

By phone, call 01422 353073  10am – 5pm Monday – Friday

Our opening times can be found by clicking here. Please check your tickets for door and stage times.

Square Chapel will reopen in phases. This will be the start of our phased reopening which we hope will help support our future in keeping our venue open and our customers and teams safe.

We want Square Chapel to be a safe and welcoming space for our visitors to return to and so to ensure this we are taking small steps to safely get all facilities back open for you to enjoy. The last thing that we want to do is to have to close our doors again due to a COVID outbreak. We will of course be monitoring the Government advice and follow accordingly.

Artists can fill in an application by clicking here.

Alternatively if you wish to hire the venue for a public/private gig please see the various hire options here.

​Call us during office hours on Tel: 01422 353 073  or email info@squarechapel.co.uk

Sorry but no outside food or drink is allowed to be brought into the venue.